| View from the admin building |
The afternoon sessions of monthly meetings of the Goochland
Board of Supervisors address routine items that need formal board approval.
Since taking Goochland’s helm last June, County Administrator Jeremy Raley, Ed.
D. has reinstated department reports to
share insights into the workings of different agencies.
Did you know?
Raley begins board meetings with thumbnail reports on county
operations.
On December 2, he commended the collaboration between the information
technology and fire-rescue departments who recently “migrated” technology from more
than 30 legacy Panasonic “Toughbooks" which cost about $5,000 each to Apple iPads,
which cost about $700 each to improve performance and standardize fire-rescue
equipment. This strategic abandonment, said Raley, saves Goochland taxpayers
about $129k.
The Federal government is requiring all public water
utilities to identify the material used in the water lines for homes they service.
Raley said that Goochland department of public utilities has this data for most
homes connected to our water lines, but some remain outstanding. Those
homeowners will be receiving a letter asking for information about the material
used in their water lines. If you receive one of these letters and are unable
to self-identify your piping, DPU will be happy to help. Go to https://www.goochlandva.us/1380/Lead-Copper-Rule-Revisions-Information
for details.
The Goochland Community Services Board (CSB) provided
services for 417 residents in their homes. This translates into an industry
leading engagement rate of 85 percent. This, said Raley, indicates a high level
of client satisfaction with the agency.
He also commended County Engineer Austin Goyne, who recently
returned to Goochland government, for updating the transportation tab on the county
website with information about road projects.
The December 2 board meeting included the following
presentations:
CASA
Renae Townsend, the Executive Director of Goochland Powhatan Court Appointed Special
Advocates (https://goochlandpowhatan.casa/) explained
that her agency is the “eyes and ears” of the juvenile and domestic relations court
for cases involving abused and neglected children.
Townsend thanked the board for its financial support for
CASA, which is in its 21st year.
Community and economic development
Sara Worley, Deputy County Administrator for Community and
Economic Development, gave a summary of activity for the past six months. She
said that Goochland is experiencing robust growth, with population increasing
by 14 percent since 2020 and $760 commercial investment in the last five years,
which does not include the $5Billion investment from Eli Lilly, announced in
September.
Worley said that her department’s goal is to attract high quality
development. According to Site Selector magazine, two of the top five economic
development projects, the Amazon facility on Ashland Road and Eli Lilly pharmaceutical
manufacturing faculty recently announced in West Creek, in Virginia are in Goochland.
Goochland Economic Development was the recipient of the top
project community impact award in 2025, for the Eli Lilly plant, by the
Virginia Economic Developers Association
In the past year, the county economic development team met with
63 businesses and assisted with more than 300 business needs. Worley said that
the hard work of the supervisors and Economic Development Authority has resulted
in $430 million in actual investment and more that $6 billion in active
construction.
She also reported a 15 percent increase in tourism revenue
from the previous year.
The county is one of the fastest growing jurisdictions in
the Commonwealth, which brings increased demands for service from citizens,
landowners, and developers who need county services to capitalize on their real
estate investment.
While the number of building permits issued by the county
has remained steady, they are far more complex. She used the Avery Point
continuing care community in West Creek, and the Amazon project on Ashland Road
as examples.
Excellent customer service is a high priority for her
department and the county, said Worley. To that end, a strategic reorganization
to create “additional bandwidth” to focus on areas that needed improvement
began last summer when she was appointed to fill a second deputy county administrator
role. The reorganization included adding a dedicated development administrator,
a plats officer, and code enforcement officer to improve efficiency and customer
service. Key areas that need process reform or “tweaks” to enhance operational efficiency
are ongoing. Delays and deficiencies in these areas was attributed to understaffing
and attrition of a key employee.
Worley reported that the changes have resulted in
significant reduction in the number of outstanding plan reviews, which will be
used to measure performance going forward. She outlined changes in personnel
and procedures whose goal is to reduce permit processing times. New software to
enable more accurate tracking of permitting and other development procedures, is
expected to be online in the new year. (To hear Worley’s full presentation, go
the “watch county meetings” tab on the county website https://www.goochlandva.us/ select the
December 2 BoS meeting beginning at about the 45-minute mark.)
Worley reported that the county’ s utility master plan update
is nearing completion. She said that the front-facing customer service team is
being cross trained to provide better service. As the complexity and volume of
development related activities increases, Worley anticipates requesting
additional personnel to meet these demands in the FY27 budget.
Pamunkey Regional Library
Zach Roberts, Director of the Pamunkey Regional Library, (https://www.pamunkeylibrary.org/) a consortium comprised of Goochland and Hanover
counties, said that since joining PRL earlier this year, he has been meeting
with all staff members and learn how the library operates.
The Goochland Branch Library, located on River Road West in
Courthouse Village, roughly opposite the county administration building, is
well used by our community. In the last year, said Roberts, there has been a
massive increase in the number of people engaging with the library beyond the staple
“come in and check out physical materials” use. Last year there were more than
500 programs at the Goochland Branch, where people participated in programs
including story time, art classes, and wide range of engagement opportunities. (Check
out the Goochland Branch on the PRL website for a list of programs)
Roberts thanked the supervisors for funding extended library
hours, which increased use and said that the meeting room and smaller spaces
are heavily used. Circulation last year, including digital checkouts for audio
and eBooks was 71,000. Goochland library staff answered 25k questions last year
either in person or by phone.
The county refurbished the library’s meeting space,
restrooms, and story well in the children’s section last year. “Goochland has
been a wonderful partner, helping us maintain the building,” Roberts said.
Going forward, the library is exploring outreach opportunities
to offer services outside the building.
PRL is working on a
strategic plan to better serve the community. To that end Roberts will be holding
several town halls at each branch to hear what patrons want from their library.
The sessions for Goochland are Saturday, January 10 from 1:30-3 and Wednesday,
January 28 from 2-3:30. Go to the PRL site to sign up.
Suggestions were made to provide some sort of library presence
in eastern Goochland, perhaps some sort of “vending machine” to allow patrons
to collect physical materials checked out electronically without going to Courthouse
Village. A bookmobile to bring materials to different parts of the county and getting
the word out about using virtual library access to east end residents were also
discussed.