About public safety

On this frigid day when travel is still treacherous, let us offer prayers for those tasked with providing law enforcement and fire-rescue service to our community no matter what Mother Nature throws their way.

During last Tuesday’s budget workshop, Sheriff Steven Creasey and Fire-Rescue and Emergency Management Chief D. E. “Eddie” Ferguson, Jr., discussed the functions, needs, and challenges faced by their respective agencies.

Fire-Rescue and Emergency Management is an all-hazard agency that responds to a wide range of situations including EMS calls, weather related incidents, fires, smoke alarm activation, and motor vehicle incidents on all county roads and I64 and Rt. 288 where wrecks have become more frequent and complex.

Ferguson thanked the supervisors for their support of his department and commended County Administrator Jeremy Raley for implementing a five-year strategic plan to spread anticipated costs over several budget seasons.

Goochland Fire-Rescue responded to 5,181calls in in calendar 2025, a year over year increase of 6.1 percent, up from 3,843 in 2021. Of those, the vast majority, 3,356 were EMS related.

Resources—people and equipment—needed to respond to those calls are not equal. A “routine” EMS call from Avery Point might require a single ambulance. A multi-vehicle wreck on I-64 could require people and apparatus from several stations and take many hours to resolve, preventing those resources from responding to other calls. Increased “wall time,” waiting for a patient bed, at area emergency departments also keeps ambulances out of the county for extended periods further reducing assets available to respond to other calls.

Goochland, like most Virginia jurisdictions, has a cost recovery policy for ambulance transports, which generates about $1.2 million annually that goes into the general fund.  The county uses a compassionate “soft billing” policy that does not pursue payment and writes off the unpaid amount, which Ferguson estimated in 2025 was $700k. He explained that Medicare and Medicaid have set transport reimbursement rates. This does not cover the cost of providing EMS.

When asked about the large number of EMS calls generated by Avery Point, the continuing care retirement community in West Creek, Ferguson said “Avery Point is a community within a community of senior citizens and we’re going to do our best to serve them. The citizens there could not be more supportive of fire-rescue.”

Ferguson explained how resources from the county’s seven fire-rescue stations move around to provide coverage when units are busy elsewhere to illustrate the need for more career positions. ((go to https://goochlandva.new.swagit.com/videos/372758 at about the 1.07 minute mark)   “Company 3 in Centerville is just about maxed out,” said Ferguson alluding to its 2,004 responses in 2025. All other companies support Centerville. The need for the West Creek fire-rescue station on Hockett Road “just hits you in the face,” said Tom Winfree, District 3 when shown the statistics.  The Eli Lilly facility will be in the Manakin Company 1 “first due” area, which already handles the southeast part of Goochland. The West Creek Station will better distribute the already heavy workload shared by Centerville and Manakin.

Fire-Rescue Station call response (Goochland County image)

The addition of a single ambulance at Sandy Hook Station 8, hopefully soon to be under construction, has had a positive impact on response time in the center of the county.

Ferguson went on to discuss the need for an additional 55 career fire-rescue positions in the next five years, which translates into 15 per station. That would supply two people on an ambulance and three on an engine.

This staffing level would increase efficiency and provide a “relief factor” to ensure adequate staffing so employees can take vacation, sick time, train, and handle light duty when recovering from illness or injury. That would be one for every six firefighters. Board Chair Jonathan Christy, District 1, said that the relief factor is critical for retainment and mitigates employee burnout.

Ferguson said that higher staffing levels would also deal with walk-ins who go to a station for help to find no one there to help them.

Board Vice Chair Neil Spoonhower, District 2, said that the discussion highlighted the need for commercial rather than residential development to fund these operational requests, anticipate growth, and keep the county rural.

Ferguson contended that his job is to explain the needs of his department to the supervisors and it’s up to them to decide what can be funded. The entire leadership team of fire-rescue was present, including Sheriff Creasey and Chief Deputy Major Mike East, both fire-rescue volunteer life members.

Charlie Vaughters, District 4 raised concerns about the county’s repeated deferral of capital expenditures and maintenance. He said that that county needs to be proactive to make sure resources to support economic development are in place sooner than later.

Sheriff’s Office

Creasey began his remarks by acknowledging the challenges facing fire-rescue. “As many of you know, my childhood home burned down when my mother was in the hospital with Covid and passed a year later. I can tell you how it feels personally when you watch the fire department run out of water and watch your house burn to the ground. I’m not saying the fire department did anything wrong that night. I’ve been a volunteer for over 30 years and know the problem was manpower and not being able to get trucks there with water. Just put yourself in someone else’s shoes when you do make that decision on the number of people fire-rescue needs. I support them 100 percent but know firsthand about losing something that meant so much to my family.”

Calls to the Sheriff’s Office, which is Goochland’s primary law enforcement agency, increased 7.7 percent from the previous year.  Dispatch, which is a part of his agency, answered 40,618 Sheriff’s Office calls service in 2025. It also handles many other calls for fire-rescue, animal protection, and other matters, all of which require the time and attention of the communications officers.

 

Goochland Communications where all emergency response begins (Goochland County Image)

For the coming fiscal year, the Sheriff is requesting two additional communications officer positions, two in FY28 and one each for the next three fiscal years to keep up with expected growth in calls for service.

Creasey and East discussed the need for an information technology director position to oversee the law enforcement specific technology that must function 24/7 without interruption. This includes more than 30 applications/ systems that require frequent updates and monitoring.

Given the complicated skill set needed to be a communications officer, it could take at least a year for new hires to be ready to function on their own. All Goochland communications officers are trained in emergency medical dispatch, which enables them provide aid until EMS arrives.

East, who is the de facto Sheriff IT director, explained that public safety hardware and software is specialized and unique. It must work 24/7 because LEOs on the street depend on it. “There’ve been many times when I’ve gotten a call at two in the morning to get the computer aided dispatch back online.” The time he devotes to technology, said East, takes him away from other duties including investigation.

In later fiscal years, the Sheriff is requesting additional court security and bailiffs to staff the new courthouse. He repeated the need to fund a communications tower for the northeast quadrant of the county that was discussed at the December 19 capital improvement plan workshop.

Staffing in relation to growth is an ongoing challenge. Creasey said that he has never been asked if rezoning applications require additional law enforcement resources. Perhaps “fiscal impact” statements in rezoning application should have input from the Sheriff and Fire-Rescue Chief about needed resources.

Unfunded mandates for things like training from the General Assembly are a perennial budget issue. Of particular concern to the Sheriff this is year is legislation that would curtail qualified immunity for law enforcement. “We would lose a lot of people if that went away,” Creasey said.

Excellence in public safety requires an adequate number of highly trained people equipped with the best tools who are well compensated and appreciated. It is up to the supervisors to pay the bills.